Mrs. Joan E. Abdullahi
HOD, Administrative DivisionThe Administrative Division is one of the eight divisions of the FCT Education Resource Centre (FCT-ERC). It is responsible for providing essential staffing, material, and welfare support services to the entire organization.
Headed by a Head of Division, the Administrative Division ensures the smooth operation and internal management of the FCT-ERC. Its core functions include:
⮚ Staff Management: Handling staff appointments, promotions, discipline, retirement processing, and training.
⮚ Welfare Services: Managing staff welfare, including medical services, compensation, and the maintenance of infrastructure and machinery.
⮚ Material Support: Overseeing the procurement and supply of items, managing stores, maintaining the asset register, and handling inventory.
⮚ Coordination: The Administrative Division works with all divisions for seamless organization of events and programs across the center.
The present Head of the Administrative Division is Mrs. Joan E. Abdullahi
The Registry:
- Processes all internal staff applications
- Takes charge of staff and policy files
- Receives and files all correspondence
- Processes leave, and annual increment matters
- Dispatches letters and circulars
The store section:
- Handles procurement and supplies items to the ERC stores
- Receives and issues store items
- Takes inventory of items issued to offices
- Keeps an inventory of items in the store and the liabilities of the ERC
- Keeps the Asset Register
The Transport Section:
- Handles the movement and servicing of all utility vehicles.
- Coordinates the duty schedules of all the drivers in Centre
SERVICOM (Service Compact with All Nigerians) ensures the delivery of quality, efficient, and transparent services by
- Managing complaint systems
- Educating staff on their rights
- Monitoring performance and customer satisfaction for better service delivery.
The Training Section:
- Identifies skills and training needs of staff to ensure effective service delivery.
- Organizes capacity-building trainings, workshops, and orientations for staff to enhance their ability to deliver their services.
- Ensuring that all training activities align with the mandate of FCT-ERC.